FAQ
Questions about custom couture, answered.
Questions
About Farzeen Couture
No. Farzeen Couture is a bespoke couture house in Mumbai, established in 2009. Every outfit is designed and made to order for one client. Nothing is bought off a rack or shipped from stock.
We create bridal couture: lehengas, bridal veils and bridal gowns. Our women’s couture includes lehengas, sarees, sharara sets, anarkalis, occasion wear and ball gowns. For men we make sherwanis, bandhgalas, Indo-western sets and embroidered Nehru jacket sets. Every look in our collections can be made in your own version.
Yes. Our atelier is in Mumbai and open Monday to Saturday, 10:30 AM to 7:00 PM IST. Please message us on WhatsApp at +91 90046 49339 or email info@farzeencouture.com before you visit, so we can set aside time for your consultation.
Questions
Custom Orders
Every order follows the same journey: inspiration, consultation, design and sketch, fabric and handwork, fitting and finishing, and delivery. You bring us a photo, an idea, an occasion or simply a colour. We sketch the design and select the fabric, then hand-embroider and tailor it to your measurements. Production begins only after you approve the design, and we send you photos throughout.
Yes. An inspiration photograph is one of the most common ways our clients begin. We turn it into a sketch, choose the fabric and embroidery, and create your own version, made to your measurements.
You can change the colour, the embroidery, the sleeves, the neckline, the silhouette and the level of handwork. Any look on our website can be used as a starting point and adapted to you.
Yes. We design and hand-make custom wedding sarees and ship them from our Mumbai atelier to the USA and worldwide. Consultations, measurements and design approvals happen over video call and WhatsApp, so you can order without travelling to India.
Tap “Custom Made Now” on our website and tell us about your vision. You can also book a couture consultation, or chat with us on WhatsApp at +91 90046 49339.
Custom couture starts from ₹25,000. The final price depends on the design, fabric and handwork, and we confirm it in a quote after your consultation. Complex bridal and highly detailed couture is always quoted after consultation.
Because every outfit is made to order, the timeline depends on your design and the amount of handwork. We confirm your timeline with your quote, before you place the order. For weddings and events, we recommend contacting us as early as possible so there is time for design approval, handwork and delivery.
No payment is taken on the website. Payment terms are agreed directly with us when you approve your design and quote, so you know exactly what you are paying, and when, before production begins.
Questions
Fit, Delivery & Worldwide Orders
Yes. Your couture is made in our Mumbai atelier and delivered to your door, wherever you live. We schedule video consultations to suit your time zone. Measurements, design approvals and production updates all happen over video call and WhatsApp.
You measure yourself with our step-by-step guide, or we walk you through it on a video call. Your outfit is then cut to your own measurements, not a standard size.
If your outfit arrives with a problem, message us on WhatsApp as soon as possible with photos, and we will work with you to fix it. Because every piece is made to order, outfits cannot simply be returned or exchanged.
We deliver from our Mumbai atelier to clients in India and around the world, and we accept custom orders worldwide. Delivery options, shipping costs and any customs duties or import taxes for your country are explained in your quote, before you confirm. Once your outfit ships, we send tracking details on WhatsApp.
Can’t find your answer? Message us on WhatsApp. We reply to every message ourselves.